customer reviews

IT'S HARD TO FIND A BODY SHOP WITH GOOD REVIEWS. HERE'S WHAT OUR CUSTOMERS HAVE TO SAY ABOUT US!

Body Shop Reviews in Alexandria & Falls Church

Richard H.
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I was referred by a friend who has had a great experience with these guys. My car had a mechanical issue where I was unable to shift into gears correctly. I dropped my car off, they got back to me in a timely manor and informed me what was wrong. They fixed the problem and took care of other issues I wouldn’t have known about. My car drives excellent now. I couldn’t be happier.
Marley R.
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Val did a great job repairing my BMW and correcting paint job after another body shop did subpar work. I have used them more than once for my other vehicles as well.
Lizzie S.
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Val Collision Center did amazing work! We came to them when our building's garage closed on our car. The quickly gave us a very reasonable quote and then got our car in and out within a week because we were due to leave town. Everyone was kind and professional. The estimate was thorough and there was no guesswork or surprises. Highly recommend.
Lauren L.
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I worked with Eddie when the headliner to my Volvo would keep falling. I was able to get an appointment with him the same day I called. Upon meeting with Eddie, he immediately assessed and informed me of a fair estimate. He immediately called two upholstery shops to get the headliner re-upholstered so that I wouldn't have to purchase all new parts. The job was perfect , prompt, and professional. I recommend VAL Collision Center.
Michael B.
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Eddie and team were fantastic. I came in for an estimate and was provided options and prices immediately. I ended up leaving the vehicle right then to get the work done. The work was excellent and on time. And, at the estimated price. They even washed the car interior and exterior. I would highly recommend them for both their excellent work and great customer service.
Taylor A.
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I am extraordinarily pleased with VAL Collision Center and would 1000% recommend them to anyone in the need for a quality automotive repair shop that specializes in many things, including its auto body work....
Sharon M.
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If you want to know something about an automobile or "fix" something about one, please talk with Mr. Edison Flores in Northern Virginia. He is a man of integrity, eminently trustworthy, works hard for his customers and requires the same from his staff and technicians. He never approaches a person with car problems with a greedy heart but is always anxious to help save unnecessary expense while offering the best end result in the business. I have been referring people to him for 25 years and my own car. If you ever talk with his Coordinator, Cindy, you will know how fast he and she are "on it." Never hesitate to leave your voice msg for her if neither one picks up the phone immediately. The work was excellent and on time. And, at the estimated price. They even washed the car interior and exterior. I would highly recommend them for both their excellent work and great customer service.
Ben N.
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Outstanding value. and phenomenal punctuality. I can not say it enough. VAL Auto collision is honestly the best group out here, and I only trust them with my vehicle when it comes to anything. They have been taking car of various car I've had for years and I will continue to only go to them because of they're work ethic and just a great environment. They took care of me when I had an accident. They took care of everything for me and got my car done in a very fast timely manner. The owner Eddie talked to me and gave me updates on my vehicle the entire time it was in the shop. I recommend VAL collision center to everyone. Shocking customer service. They are honestly the best in the auto collision game.